Return Policy for Play2Learn Mama

 

At Play2Learn Mama, we strive to ensure your satisfaction with every purchase. We understand that sometimes items may not meet your expectations. Therefore, we have established the following return policy for your convenience:

 

1. Eligibility for Returns:

• Due to the nature of my products (downloadable and digital products), I am unable to accept returns.

 

2. Non-Returnable Items:

• Some items are not eligible for return, including:

  • Personalized or customized items

  • Items marked as final sale

  • Perishable goods

  • Downloadable software or digital products

 

3. Return Process:

• Returns are not accepted due to the nature of the products: Digital Files
   

4. Refunds:

• ​ Digital files are non-refundable.

​​

 

5. Exchanges:

• Unfortunately, we do not offer exchanges at this time. You may return your item(s) for a refund and place a new order for the desired item(s).

 

6. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately. We will replace the item or issue a refund, depending on your preference and item availability.

 

7. Contact Us:

• If you have any questions about our return policy or need assistance, please contact our customer service team at Play2LearnMama@gmail.com.

 

Thank you for shopping with Play2Learn Mama. We appreciate your business and aim to make your shopping experience as smooth and enjoyable as possible.